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FAQ - Securities Trading
Corporate Action Instruction Letters include letters of Cash Dividend, Scrip Dividend, Rights Subscription, Warrant Subscription, Open Offer, Preference Offer, Conditional Cash Offer, Unconditional Cash Offer, Exchange Offer and Tender Offer.
Haitong International has a new arrangement of delivering all Corporate Action Instruction Letters via email with effect from 30 December 2013 to replace the existing practice of delivery by post, upon which all customers who have subscribed to our e-Statement service will be set to receive Corporate Action Instruction Letters via email. When there is shareholder’s right ready to be executed by customers, we will send a notification email attached with the relevant Corporate Action Instruction Letters in PDF format to customers’ registered email addresses for their direct access and further action.
For customers who currently opt for paper statements, the delivery mode of Corporate Action Instruction Letters will remain unchanged, i.e. Corporate Action Instruction Letters will be delivered by post as usual.
Please note that delivery of all Corporate Action Instruction Letters will be carried out in the same way as that for statement collection. Therefore, if you change your statement collection method in the future, the delivery method of Corporate Action Instruction Letters will be changed accordingly.
Also, for corporate action that involve shareholders option (including Rights Subscription, Warrant Subscription, Open Offer, Preference Offer, Conditional Cash Offer, Unconditional Cash Offer, Exchange Offer and Tender Offer) , we will send an SMS to client’s registered mobile phone to alert client about the relevant corporate action and request for immediate action.
You can return the completed Corporate Action Instruction Letter to our Settlement Department by mail or by fax to (852) 2537 7647 on or before the prescribed due date. Alternatively, you may choose to submit the relevant instruction by contacting our Customer Service Officer or your Account Executive. We accept no responsibility for any loss arising from failure to handle the relevant instruction should you fail to return the completed instruction letter to us by the prescribed due date.
You will not receive a Rights Subscription Instruction Letter from us if you buy the rights on HKEx. You need to contact us actively by the prescribed due date to submit your rights subscription instruction.
Also, on the day before the Last Dealing Day of particular Rights (for Rights traded on HKEx), if client still had not sold the Rights on market or reply us of the rights subscription instruction, we will send a SMS to client’s registered mobile phone to alert client about the Last Dealing day of relevant Rights. Client should contact our account executive or branch staff to take immediate action for his/her outstanding Rights.
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Wong Chuk Hang, Hong Kong
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